FAQs

Dr. Dickison is an out-of-network provider with all insurances and does not accept any health insurance. We are able to provide a superbill statement upon request for possible reimbursement from your insurance using your out-of-network benefits, if covered by your insurer. For coverage information about your out-of-network benefits, please contact your insurance company directly.

Accepting new patients. Please schedule under the new patient appointment online in the booking calendar. After reaching out, you will receive an email from The Praxis with your new patient paperwork within 48 business hours (often sooner).  Please fill-out and return by email (info@myroutehealth.com) prior to your appointment, so our time together can be focused on your care.  

We understand that life happens, and making plans often invites the unexpected, but we do ask for as much time in advance for a cancellation as possible. To reschedule your appointment and offer your appointment slot to another patient, I need at least 24-hour notice for any cancellations. Please call (408) 465- 9220 or email info@myroutehealth.com to reschedule or cancel your appointment. No-show/no call appointments will be charged the full price of the visit, and cancellations within 12 hours will be charged 50% of the total visit. 

We are located in Sunnyvale and offer in-home appointments. 

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California: 830 Stewart Dr, #204 Sunnyvale, CA 94085

Colorado: Concierge- In-home care delivered to you

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Phone number: (408) 465- 9220; Email: info@myroutehealth.com

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Hours: Appointment hours vary. Please check the booking calendar here for available appointments. Please reach out to us if you cannot find a day and/or time that works in your schedule. 

New patient appointments are 50 minutes in length. Follow-up appointments are approximately 30 minutes. 

Wear whatever clothes you are comfortable in and can easily move around in. Typically athletic or athleisure wear works for most patients. Also, we suggest wearing or bringing socks to your appointment as well. 

Yep. Rhiannon, like Fleetwood Mac's, Rhiannon. Pronounced REE-on-nin.